Management
Skills
Department Management
How Do I Find and Hire a Corporate Chief of Staff?Maggie covers: • How to define the CoS role for your specific needs • How to find and hire the right CoS for you
Designing the Performance Review Process for a StartupMatt describes how his team launched a heavy-weight performance review system at a 50 person startup that took up too much managerial time. They then switched to a lightweight monthly system; employee morale improved and it became quicker to fix employee mistakes.
Quarterly Business Reviews at LinkedIn: A True Game-ChangerBrian covers: • Why LinkedIn started using QBRs • How to run a QBR • The benefits that came out of QBRs • Best practices for implementing QBRs
The Startup OKR GuideRachael provides a practical guide for rolling out OKRs at a small company, with a 3-step quarterly OKR process: 1. Brainstorm 2. Communicate 3. Reflect & Score
Coaching vs. ManagingEli defines the difference between coaching and managing by explaining a common pattern he sees with first-time managers: expecting to control the actions of your direct reports, rather than focusing your team on teaching them how to perform well.
Empowering your engineering team with an effective decision-making processCate covers definitions for what does a good decision look like and a multi--step process for how to make decisions that includes: • Answer, what are you deciding (and why)? • Answer, what is the necessary context? • Foster discussion • Make and communicate the decision • Follow up on past decisions to see if they were successful
How to manage your report’s unrealistic expectationsKatie describes an experience where the 1:1s with a direct report became toxic over time. She recommends a 4-step solution to prevent this in the future: 1. Set expectations during recruitment 2. Set expectations during onboarding 3. Set boundaries and be firm about acceptable behavior 4. Teach ‘disagree and commit’.
Team ChartersGergely takes us through the standard components he recommends when creating a team charter: • Team history • Mission statement • Vision statement • Risks • Goals and KPIs • Inventory
