Management
Skills
Department Management
- How Do I Find and Hire a Corporate Chief of Staff?
Maggie covers: • How to define the CoS role for your specific needs • How to find and hire the right CoS for you
- Designing the Performance Review Process for a Startup
Matt describes how his team launched a heavy-weight performance review system at a 50 person startup that took up too much managerial time. They then switched to a lightweight monthly system; employee morale improved and it became quicker to fix employee mistakes.
- Quarterly Business Reviews at LinkedIn: A True Game-Changer
Brian covers: • Why LinkedIn started using QBRs • How to run a QBR • The benefits that came out of QBRs • Best practices for implementing QBRs
- The Startup OKR Guide
Rachael provides a practical guide for rolling out OKRs at a small company, with a 3-step quarterly OKR process: 1. Brainstorm 2. Communicate 3. Reflect & Score
- Coaching vs. Managing
Eli defines the difference between coaching and managing by explaining a common pattern he sees with first-time managers: expecting to control the actions of your direct reports, rather than focusing your team on teaching them how to perform well.
- Empowering your engineering team with an effective decision-making process
Cate covers definitions for what does a good decision look like and a multi--step process for how to make decisions that includes: • Answer, what are you deciding (and why)? • Answer, what is the necessary context? • Foster discussion • Make and communicate the decision • Follow up on past decisions to see if they were successful
- How to manage your report’s unrealistic expectations
Katie describes an experience where the 1:1s with a direct report became toxic over time. She recommends a 4-step solution to prevent this in the future: 1. Set expectations during recruitment 2. Set expectations during onboarding 3. Set boundaries and be firm about acceptable behavior 4. Teach ‘disagree and commit’.
- Team Charters
Gergely takes us through the standard components he recommends when creating a team charter: • Team history • Mission statement • Vision statement • Risks • Goals and KPIs • Inventory