Practica
Practica
Customers
Management

Coaching

Essential coaching skills include: asking powerful, open-ended questions, active listening, building trust by identifying strengths and adding encouragement, being present and focusing on the coachee without judgment, and challenging your coachee to push their comfort zone, raise the bar, and play a bigger role.
What You'll Learn

  • Why Coaching Matters

    Coaching is a valuable tool for personal and professional development, helping individuals to set goals, overcome obstacles, and achieve success. It provides a supportive and challenging environment for growth and learning, and can be customized to meet the unique needs of each individual. Coaching can help individuals to improve their performance, increase their confidence, and achieve their full potential.

    • Sense360 logo
      Coaching vs. Managing

      Eli Portnoy, Co-founder & CEO, Sense360

      Eli defines the difference between coaching and managing by explaining a common pattern he sees with first-time managers: expecting to control the actions of your direct reports, rather than focusing your team on teaching them how to perform well.

  • How to Coach

    Effective coaching requires a range of skills and techniques, including active listening, questioning, and feedback. Coaches must be able to establish rapport and trust with their clients, and create a safe and supportive environment for learning and growth. They must also be able to help their clients set clear goals, develop action plans, and track progress. Coaching is a collaborative process that requires both coach and client to be fully engaged and committed to the process.

    • GitLab logo
      GitLab's Handbook on Coaching

      GitLab, Editorial Team, GitLab

      GitLab's internal guide to coaching covers: • How coaches coach, including the different hats for different conversations and the GROW Model • Attributes of a coachee • Trust and Coaching • Planning for Action

    • The Grand World logo
      The Best Managers Don’t Fix, They Coach — Four Tools to Add to Your Toolkit

      Anita Hossain Choudhry, Co-Founder & CEO, The Grand World

      Anita covers: • The Default Approach: Fixing • Why Managers Are Prone To Fixing: • The Alternative Approach: Coaching • Coaching 101 = Empathetic Listening + Open And Honest Questions • Four Practical Coaching Tools For Managers • Coaching Tool #1: Outcome Shift • Coaching Tool #2: Options Exploration • Coaching Tool #3: Acknowledging Strengths • Coaching Tool #4: Uncovering Limiting Beliefs • Coaching In Practice, and When Not To Use Coaching • Getting Started With Coaching

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