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Crucial Conversations

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A crucial conversation, also known as a hard conversation or a difficult conversation, is any high-stakes dialogue that addresses sensitive or important topics and might have a significant impact on individuals, teams, or the organization. These discussions often involve differing viewpoints, strong emotions, and potential conflict. Examples include addressing a direct report's underperformance, asking for a promotion, Giving Feedback to a peer, or discussing organizational changes. Engaging in a crucial conversation requires open and honest communication, Active Listening, and mutual respect. Successfully navigating these conversations can lead to improved understanding, collaboration, and problem-solving, fostering a healthy work environment and facilitating positive outcomes.
  1. Learn Crucial Conversations with the Practica AI Coach

    The Practica AI Coach helps you improve in Crucial Conversations by using your current work challenges as opportunities to improve. The AI Coach will ask you questions, instruct you on concepts and tactics, and give you feedback as you make progress.
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