Introduction to Company Culture
Company culture is the shared values, beliefs, and practices that shape the behavior of employees and the overall organization.
- The NFX Company Culture Scorecard and Manual
This is perhaps the most comprehensive article on company culture you can find, covering: How to Find Your Company Values How to Ship Your Company Values How to Program Your Culture How to Measure and Iterate
How to Find Your Company Values
Finding your company values requires understanding your mission, vision, and goals, as well as soliciting input from employees and stakeholders.
- Culture: Drafting your team’s Constitution
Yan-David describes a practical tactic he used over 6 weeks to interview 15 out of 40 team members at his company and use the content to define their company's culture.
- 80% of Your Culture is Your Founder
This article provides a case study on how Facebook defined their culture, from Facebook's Manager of Culture. She details how Mark Zuckerburg's personality and founding story deeply impacted the company.
- Tweetstorm on Head/Heart/Hands Culture Framework
Andrew provides a simple framework for the three primary components of company culture - the head (analysis), heart (mission), and hands (speed), which can often be in conflict with one another.
How to Communicate Your Company Values
Communicating your company values involves creating a clear and compelling message, using multiple channels, and modeling behavior that aligns with those values.
- How to Build Culture That Lasts
Tyler shares and explains Patreon's Culture deck, which includes their mission, core behaviors, manager expectations, spending, compensation, and more.
How to Program Your Culture
Programming your culture involves creating policies, procedures, and practices that reinforce your values, as well as hiring and training employees who embody them.
- World Class Talent in Hyper Growth – What’s the Role of Company Culture?
Katarina talks about company culture from a European perspective and focuses on how to program your company culture based on her experience at Spotify.
- What it’s like to work for Stripe
Alex provides a number of examples of rituals and processes Stripe used to live their values, including: email transparency, all-hands meetings, group activities, and having everyone pitch in on customer support.
How to Iterate on Your Culture
Iterating on your culture requires ongoing evaluation, feedback, and adjustment to ensure that your values remain relevant and effective in achieving your goals.
- Revamping our Cultural Operating System
Michael tells a profound story of how mParticle's company culture broke down as they grew, and what they did to reshape it.
- The Curse of Culture
Ben describes how company culture can change over time, even at large companies, using examples from Microsoft and Apple.