Product Management

Giff Constable, CPO, Meetup

Gibson Biddle, Chief Product Officer, Chegg

Vrushali Paunikar, Vice President of Product, Carta

Vrushali provides a playbook for onboarding PMs that covers three phases: • First 30 Days — People, Product, Process • First 3 months — Execution • First 6 months — Vision and Strategy

Shreyas Doshi, Product Manager, Stripe

Shreyas explains how a launch pre-mortem can be used to prevent major problems for important launches and initiatives. He includes: • Explain the concepts of Tigers, Paper Tigers, and Elephants to the team • An agenda for a 1-hour pre-mortem meeting • A Youtube walkthrough video where he fills out the document template

Daniel Heo-Lu, Group Product Manager, Dropbox

Some Daniel's key things covered include: • For platform work, OKRs that measure progress in milestones over 2-3 month periods within a quarter can be effective. • Measuring the time it takes to complete typical tasks before and after the new APIs are built can be a goal, aiming for a 20% reduction in completion time. • Having architectural designs completed and approved by certain dates can be an OKR milestone. • Getting feedback from internal teams early on can show if the work is positively impacting them. • The number of available endpoints can be counted as progress towards KRs. • Adoption KRs can track the number of teams starting to use the new APIs. • Usage KRs can measure the % of new APIs used over old APIs or the volume of API traffic. • Any business impact or revenue enabled by the work can be captured. • Performance, security, extensibility and maturity of the APIs can be graded on a scale and improved over time. • Having multiple senior engineers independently grade the APIs can help resolve discrepancies.

Arielle Silverman, Group Product Manager, Spotify

Arielle presents a PM onboarding process for a PM's first week on the job that goes beyond "sending all the docs": she outlines a schedule for presenting information, including what to present, so that a new PM can successfully absorb it.

Jasmine Christensen, Head of Design, Dropbox

Jasmine outlines how to eliminate your own personal biases in the user research process and focus on what matters most, solving real problems instead of what we think matters.

Andrew Smyk, User Experience Writer, Adobe

Andrew outlines how designers can comprehensively document their wireframes to effectively communicate their design decisions.

Lindsay Munro, Senior Social Media Strategist, Adobe

Lindsay explains how to turn research findings into product changes with a 4-step process: Define expected outcomes Prepare your research findings (create a report) Effectively communicate results Plan next steps

Taylor Palmer, Co-creator, UX Tools

Taylor provides proven methods for finding research participants when you’re low on time or budget.