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Product Management

Working With Sales

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Working With Sales is part of our Engineering Career Leveling Framework. Explore next steps in your career from this industry-standard model.
  1. Product and Sales

    The success of sales depends largely on the quality and appeal of the product being sold. Sales teams must have a deep understanding of the product's features and benefits, as well as its target audience, in order to effectively communicate its value to potential customers. Collaboration between product development and sales teams is essential in creating a product that meets customer needs and drives sales.
  2. Customer Success and Sales

    The customer success team plays a crucial role in the sales process, as they are responsible for ensuring that customers have a positive experience with the product after purchase. By providing support, education, and personalized attention, customer success teams can increase customer satisfaction and loyalty, leading to repeat business and positive word-of-mouth referrals. Sales and customer success teams should work closely together to ensure a seamless transition from sale to onboarding and ongoing support.