- Master the Art of Influence — Persuasion as a Skill and Habit
Tyler explains: • Understand How Our Brains Make Decisions • Harness Biases to Make Your Case: Availability, Anchoring, Representation, Coherence, & Framing • Tactics: Keep it simple, make your solution or plan vividly easy to visualize, ruin surprises on purpose
- Influence: The Psychology of Persuasion
Influence, the classic book on persuasion, explains the psychology of why people say "yes" - and how to apply these understandings.
- Land your strategy by writing great pre-reads
Brad explains why a 2-page document, a "pre-read", has led to better product strategy review meetings than a slide deck. He then provides a process for how to write them, and 9 detailed best practice tips.
- Saying No
Very short article with a nice anecdote from Fred about the importance of being focused and saying no.
- Crucial Conversations at GitLab
Whether or not you read the book on crucial conversations, this example from GitLab can help. It covers: • What are crucial conversations? • How Crucial Conversations align with GitLab Values • Strategies for Successful Crucial Conversations • What GitLab Managers Say about Crucial Conversations
- Crucial Conversations Tools for Talking When Stakes Are High
Crucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. You’ll learn how to: • Respond when someone initiates a Crucial Conversation with you • Identify and address the lag time between identifying a problem and discussing it • Communicate more effectively across digital mediums
- A Tactical Guide to Managing Up: 30 Tips from the Smartest People We Know
This compendium with contributions from 30 individuals across companies overs 7 topics: • Leave your assumptions at the door • Hone your delivery for communication that comes through loud-and-clear. • Boost your chances of hearing ‘yes’ to your ask • Get comfortable with feedback (on both sides of the table) • Set the tone in your 1:1s • Share your impact the right way • Build lasting rapport and trust