Collaboration
Skills
Master the Art of Influence — Persuasion as a Skill and HabitTyler explains: • Understand How Our Brains Make Decisions • Harness Biases to Make Your Case: Availability, Anchoring, Representation, Coherence, & Framing • Tactics: Keep it simple, make your solution or plan vividly easy to visualize, ruin surprises on purpose
Influence: The Psychology of PersuasionInfluence, the classic book on persuasion, explains the psychology of why people say "yes" - and how to apply these understandings.
Land your strategy by writing great pre-readsBrad explains why a 2-page document, a "pre-read", has led to better product strategy review meetings than a slide deck. He then provides a process for how to write them, and 9 detailed best practice tips.
Saying NoVery short article with a nice anecdote from Fred about the importance of being focused and saying no.
Crucial Conversations at GitLabWhether or not you read the book on crucial conversations, this example from GitLab can help. It covers: • What are crucial conversations? • How Crucial Conversations align with GitLab Values • Strategies for Successful Crucial Conversations • What GitLab Managers Say about Crucial Conversations
Crucial Conversations Tools for Talking When Stakes Are HighCrucial Conversations provides powerful skills to ensure every conversation―especially difficult ones―leads to the results you want. You’ll learn how to: • Respond when someone initiates a Crucial Conversation with you • Identify and address the lag time between identifying a problem and discussing it • Communicate more effectively across digital mediums
- A Tactical Guide to Managing Up: 30 Tips from the Smartest People We Know
This compendium with contributions from 30 individuals across companies overs 7 topics: • Leave your assumptions at the door • Hone your delivery for communication that comes through loud-and-clear. • Boost your chances of hearing ‘yes’ to your ask • Get comfortable with feedback (on both sides of the table) • Set the tone in your 1:1s • Share your impact the right way • Build lasting rapport and trust
