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Active Listening

Active listening is the act of attentively and intentionally listening to another person with the goal of understanding their perspective, thoughts, and feelings. It involves paying attention to verbal and nonverbal cues, and asking clarifying questions to ensure that you fully understand what is being communicated. It helps you to better understand your colleagues and customers, and to identify and resolve any misunderstandings or conflicts that may arise.
Active Listening is part of our Engineering Career Leveling Framework. Explore next steps in your career from this industry-standard model.
  1. What is Active Listening?

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  2. How to Actively Listen

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  3. Active Listening for Product Managers & Leaders