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Active Listening

Active listening is the act of attentively and intentionally listening to another person with the goal of understanding their perspective, thoughts, and feelings. It involves paying attention to verbal and nonverbal cues, and asking clarifying questions to ensure that you fully understand what is being communicated. It helps you to better understand your colleagues and customers, and to identify and resolve any misunderstandings or conflicts that may arise.
  1. Learn Active Listening with the Practica AI Coach

    The Practica AI Coach helps you improve in Active Listening by using your current work challenges as opportunities to improve. The AI Coach will ask you questions, instruct you on concepts and tactics, and give you feedback as you make progress.
  2. What is Active Listening?

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  3. How to Actively Listen

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  4. Active Listening for Product Managers & Leaders