Chief of Staff
Chief of staffs are hired to increase the leverage of an executive, usually starting with a CEO. There are multiple ways to achieve this goal, which can include managing the executive’s priorities, overseeing staff & internal operations, or spearheading special projects. At an earlier stage company, this might involve filling in gaps for roles that don't exist yet, whereas at a larger organization the role might spend more time on communications, managing Meetings, and defining how the organization operates consistently across departments.
What is a Chief of Staff?A Chief of Staff is a high-level executive who supports a company's CEO or other top-level executive by managing their daily schedule, acting as a liaison between departments, and overseeing projects.
- The Chief of Staff role in Silicon ValleyJulia, the former Chief of Staff of Opendoor, provides: • An overview of the Chief of Staff role • Answers to FAQs for potential Chiefs of Staff • Answers to FAQs for executives considering hiring a Chief of Staff
- Why You Need Two Chiefs in the Executive OfficeMark provides a detailed breakdown on: • What is a chief of staff, and how to scope it • When and when not to hire one • How to manage a chief of staff • When to transition to a new CoS
When and How to Hire a Chief of StaffHiring a Chief of Staff is appropriate when a company is experiencing significant growth, restructuring, or facing complex challenges. It is important to identify the specific needs of the company and to seek candidates with a diverse skill set and experience.
How to Operate as a Chief of StaffSuccessful Chief of Staffs prioritize communication, build relationships, and maintain a high level of organization. They must also be able to adapt to changing circumstances and be comfortable with ambiguity. It is important to establish clear expectations and boundaries with the CEO and other executives.
- What Does a Chief of Staff Do?Brian explains the two main components of his Chief of Staff role at LinkedIn: • Program management, including managing LinkedIn's OKR process • Strategic initiatives, such as codifying how quarterly planning works