Objection Handling

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Curated Articles

How we curate

Effective Objection Handling Practice
Reshmi Krishna, Senior Manager, Enterprise Solution Architecture, GitLab
Reshmi describes a 5-step process for objection handling alongside an extensive list of objection handling techniques and an exercise for teams to practice these techniques. • Objection Handling Process • Objection Handling Techniques That Can Help • Objection Handling Role Play Exercise • Facilitating Objection Handling Exercise • Best Practices • More resources
Scaling Sales: Arming & Aiming — Objection Handling
Mark Suster, Partner, Upfront Ventures
Mark provides an introduction to common objections from customers, emphasizing the importance of providing sales teams with the tools and preparation to respond effectively.

Career Framework

Objection Handling is part of our Customer Success Career Leveling Framework. Explore next steps in your career from this industry-standard model.