Managing Up

Lara Hogan, VP, Engineering, Kickstarter

Lara polled her community on Twitter, and collated the results across: • Is managing up a bad thing? • What do execs think about managing up?

Julie Zhuo, VP Product Design, Facebook

This compendium with contributions from 30 individuals across companies overs 7 topics: • Leave your assumptions at the door • Hone your delivery for communication that comes through loud-and-clear. • Boost your chances of hearing ‘yes’ to your ask • Get comfortable with feedback (on both sides of the table) • Set the tone in your 1:1s • Share your impact the right way • Build lasting rapport and trust

Wes Kao, Co-founder, Maven

Wes' 13 tips include: • Make the best use of time & focus on the punchline. • Show your thought process • Offer solutions and flag issues • Turn complaints into opportunities

Claire Lew, CEO & Founder, Know Your Team

Claire covers 5 tactical ways to build a better relationship with your manager: • Share progress more often than you typically would • Uncover your boss’ work preferences (even if they don’t do the same for you) • Build trust through your actions, not just your words • Foster real rapport • Get crystal clear on expectations

Kellan Elliott-McCrea, CTO, Etsy

Kellen specifically covers managing up for engineers, and covers tactics such as: • Get curious • Understand your manager and their job • Build a positive relationship • Make your manager look good • Help them see blind spots

James Stanier, SVP Engineering, Brandwatch

James covers: • How to establish a relationship with a new manager • Agreeing on how much to communicate • Learning how your manager's performance is measured • Learning how your performance will be judged