Design Leadership

Curated Learning Resources

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  Learning to Let Go As a Design Leader (Part 1)

  Alastair Simpson, Head of Design, Atlassian

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  Design Leadership as a Subversive Activity at Intercom

  Emmet Connolly, Direct of Product Design, Intercom

  Design processes tend to break down as companies scale up, so leaders should take a subversive approach to constantly evolve them. While some structure is needed, an overemphasis on rigid processes can stifle creativity. Emmet advocates an anti-entropic feedback model where leaders solicit feedback and look for ways to question and improve existing approaches. Early management theories optimized workers like machines on assembly lines, but modern knowledge workers thrive with more autonomy. Emmet also discusses how curiosity, while an asset for designers, can also be a liability if not properly guided. The ideal is a balance of guardrails rather than strict rules to allow innovation while maintaining Alignment.

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  Tips for Becoming a Design Leader

  Andrew Lucas-Walsh, Senior Product Designer, Netflix

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