Customer Success
Workshops and Webinars
Workshops and Webinars is part of our Customer Success Career Leveling Framework. Explore next steps in your career from this industry-standard model.
Curated Learning Resources
- How to Prepare for Your First WebinarArtem has lead hundreds of webinars. He shares the advices he wishes he had before his first one. • Be an expert in your subject • Prepare a consistent story • Prioritize the essential topics • Conduct at least 3 dry runs • Eliminate “ums” and “ahs” • Have a plan or script in front of you • Ask a colleague to help with questions and webinar facilitation • Check your software and equipment