Articles by David Nunez

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  Investing in Internal Documentation: A Brick-by-Brick Guide for Startups

  David Nunez, Internal Docs / Head of Docs Content, Stripe

  David covers: Step 1: Start With A Cultural Shift. • Model Good Writing Habits. • Get In The Habit Of Editing. • Make Writing A Part Of The Job Ladder. Step 2: Get Started Paying Down Your Docs Debt With A Mvp Approach. • Focus On Quality, Not Quantity To Set The Bar. • Act As A Journalist. • Empower Your Senior Engineers. Step 3: Stop The Random Acts Of Documentation And Get Organized. • Assemble Your List. • Identify Ownership. • Assign A Rotating Docs Czar. • Don’t Be Afraid To Delete. • Level Up With Landing Pages. Step 4: Bring Docs Into The Dev Cycle — Don’t Wait For Code-Complete. • Take A Snapshot.

  Knowledge Management

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