Articles by Greg Sabo
How awesome engineers ask for helpGreg shares some guidelines in asking for help: clarify what's expected of you, take full responsibility, and follow up.
How to fix bugs that you can’t reproduceGreg provides a framework for fixing even the trickiest bugs: • Always structure your investigations using hypotheses • Leverage your teammates and previous written communication • Be realistic that not every bug can be fixed
Five ways to make your internal docs shineGreg offers some guidelines in writing documentation: 1. Ask your teammates what to document; 2. Make your docs timely, but not timeless; 3. Link to each doc from at least three places; 4. User test your docs; 5. Treat your docs as prepend-only.